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HOME - ABOUT US - Customer Satisfaction Survey - Shopping Experience Evaluation
Salutation(*) Your Name(*) Age(*) Why did you choose ‘En Oiko Dimiourgies’ for your purchases? Where did you learn about ‘En Oiko Dimiourgies’ shops for the first time? How long have you been a customer of ‘En Oiko Dimiourgies’? In which showroom did you purchase? Did you use any coupons, gift voucher or receive any additional discount for your purchase? In thinking about your most recent experience with ‘En Oiko Dimiourgies’, was the quality of customer service you received: Considering the total package offered by En Oiko Dimiourgies, including (Customer service, Product, features, benefits and cost; How satisfied are you?

The following questions evaluate your views of the ‘En Oiko Dimiourgies’ store you visited.(*) Please indicate your opinions about each of the following statements.(*) Stores are conveniently located.(*)

Please rate the following characteristics of the service representative on a scale from 1 to 5. (1 means poor service and 5 means excellent service. If you did not deal with a service representative, please select 6.)(*) Phone Services(*) Knowledge of the product(*) Gentleness (Courteousness)(*) Willingness to help(*) Efficiency/quickness(*) Ability to complete transaction(*) Ability to answer questions(*)

Considering your market experience in En Oiko Dimiourgies, how likely it would be to recommend your company to any friends / partner etc; (0 is not at all likely, 10 is extremely likely)(*) Store hours are convenient for my shopping needs(*) Store atmosphere and decor are appealing.(*) A good range of products is present.(*) Do you think ‘En Oiko DImiourgies’ has good prices in general?(*) Do you think ‘En Oiko Dimiourgies’ has quality products?(*) Do you think the selling products are ‘value for money’?(*) Do you think there is an attractive product presentation in our window displays and in our shops?(*) Type verification code(*): (*): Mandatory Field
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